Shipping policy
Shipping Policy
Last Updated: 12/06/26
Thank you for shopping with Aria Velen.
Processing Times
All orders are typically processed within 1–3 business days after payment has been received and verified.
Orders placed on weekends or public holidays will be processed on the next available business day.
Shipping Times
Estimated delivery times are as follows:
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United Kingdom: 2–5 business days
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United States: 5–10 business days
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International Orders: 7–21 business days
Please note that delivery times are estimates only and may vary depending on postal services, customs processing, weather conditions, and other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer.
Order Tracking
Where available, tracking information will be provided by email once your order has been shipped.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate.
Aria Velen is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete shipping information.
Lost or Delayed Shipments
Once an order has been handed to the shipping carrier, delivery is the responsibility of the carrier.
While we will do our best to assist customers with shipment issues, Aria Velen cannot guarantee replacement or compensation for delays that are outside of our control.
Contact Information
For shipping-related enquiries, please contact:
Aria Velen